Our software experience since 1974

Themis Custom Chatbot

A chatbot for your shop that you train yourself from the back office. No AI, no external service: your data stays on your server.

by TEMA S.r.l. Automazione

Built-in intents

External services

Languages included

Rollback snapshots

The same questions, every day

Shipping costs, payment methods, opening hours, where is my order: your visitors ask them again and again, by email and by phone. A chatbot answers at once, but most chatbots send every question to a third-party service, cost a subscription and answer things you never wrote.

Without Themis

Repetitive questions answered by hand, one email at a time.
Chatbots that send your visitors' questions to an external AI service.
Answers you cannot control, in a tone that is not yours.
Monthly fees that grow with the traffic.

With Themis

The chatbot answers with the phrases and texts you wrote, in your tone.
Every question is read on your server: nothing leaves your shop.
Product search, order status and holiday closing built in.
Unanswered questions are logged, so you teach the chatbot what is missing.

Key features

Everything is managed from the back office, no coding required.

🎨

Intents and topics

Write the phrases that reveal a question and the answers it gets. Name a topic in the question, and the answer becomes specific to it.

🔒

Nothing leaves your shop

No AI, no API key, no subscription. Questions are matched and answered on your server; the unanswered log masks e-mail addresses and phone numbers.

⚀

Scan of your shop

One click reads your categories, pages, carriers, payment methods, contact details and return policy, and drafts the first intents and topics.

♿

Product search and order status

The chatbot proposes the products that match the question, with links, and tells a logged-in customer the status of their order.

🕑

Test, teach, improve

Try any question from the back office, see which intent answered and teach the right one. Unanswered questions and statistics show what to add next.

🌐

7 languages included

English, Italian, Spanish, Portuguese, French, Polish and German, ready to use.

Rarely found in PrestaShop modules

↻

Configuration Rollback

Every save that changes a setting is snapshotted, with the list of what changed. Made a mistake? Restore it with one click.

How it works

Install

Upload the module. Built-in intents and the chat window are ready in seven languages.

Scan

Let Themis read your shop and create the first intents and topics from your own data.

Test and teach

Ask questions as a visitor would; teach the chatbot when it gets one wrong.

Configure

Color, position, welcome message and quick replies, with a live preview. The chat is on.

FAQ

Does the chatbot use artificial intelligence?

No. It matches the visitor's question against the phrases you wrote, with tolerance for typing errors, and answers with your own texts. Nothing is sent to an external service.

Can I undo a configuration mistake?

Yes. The Rollback panel keeps up to 5 previous snapshots of the configuration, with one-click restore.

Does it work with my theme?

It works natively with PrestaShop 9's default theme and any theme derived from it. No theme customization is required.

How many languages are included?

Seven: English, Italian, Spanish, Portuguese, French, Polish and German. Adding more is quick and easy directly from PrestaShop's translation panel.

Which PrestaShop and PHP versions are supported?

PrestaShop 9.0 up to 9.1.x, with PHP 8.1 or later.

I found a bug or have a feature request. Who do I contact?

Write to tema@temanet.it.